Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

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Virtual CIO (vCIO)

Virtual CIO (vCIO)

Strategic IT leadership without the full-time headcount

Get executive-level technology guidance on demand. Synex Technology’s Virtual CIO (vCIO) service gives Brisbane businesses a seasoned technology leader to align IT with strategy, control risk, and drive measurable outcomes—at a fraction of the cost of hiring in-house. 

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Executive leadership team meeting in a modern boardroom
Executive leadership team meeting in a modern boardroom

We Offer a Wide
Variety of IT Services

Cybersecurity & Risk Management
Security posture reviews, policy development, MFA/EDR standards, backup/DR planning, incident response playbooks, and awareness training.
Cloud & Infrastructure Advisory
We help businesses elevate their value through custom software development, product design, QA and consultancy.
Governance & Compliance
Pragmatic frameworks (e.g., ISO-aligned practices), change control, data retention, and audit-ready documentation.
Budgeting Optimisation
CAPEX/OPEX planning, license rationalisation, cloud cost control, and vendor negotiations to reduce waste and improve ROI.
Vendor & Project Oversight
RFPs, vendor scorecards, SLA management, and portfolio delivery tracking to keep projects on time and on budget.
Application & Data Strategy
CRM/ERP selection and implementation oversight, integration guidance, BI dashboards/KPIs, and data lifecycle management.

Engagement options

Get Support
Retainer (Most Popular):

Part-time vCIO with monthly cadence, board packs, and quarterly planning.

Board Advisory:

Independent review of risk, spend, and program health.

Interim CIO:

Temporary leadership during transitions, mergers, or hiring gaps.

Project-based:

Strategy sprints (e.g., cloud migration, security uplift, app selection).

How our vCIO engagement works

Our vCIO engagement starts by aligning your IT strategy with business goals, followed by ongoing strategic guidance and optimisation.

01
Discovery
Business goals, constraints, risks, current-state review.
02
Roadmap
IPrioritised initiatives with budgets, timelines, and KPIs.
03
Delivery Oversight
Governance , Vendor Management & Delivery Oversight
01
Quarterly Reviews
Adjust roadmap, track KPIs, and plan next quarter.
01
Always-on Advisory
Prioritised initiatives with budgets, timelines, and KPIs.
01
Design
Solution concepts, workflows, and architectures.
What You Receive

Sample Deliverables

IT strategy and a 12–24 month roadmap

Annual budget planning and cost-saving initiatives

Security uplift planning and disaster recovery runbooks

Application or CRM selection, including full RFP development

Cloud optimisation and governance frameworks

Executive dashboards and board pack templates

Frequent Asked Questions

How is a vCIO different from managed IT support?

How is a vCIO different from managed IT support? 

Can you work alongside our IT manager?

Yes. We coach, set standards, remove blockers, and represent IT at the exec/board level while your team executes. 

What does onboarding involve?

A discovery workshop, technology & risk assessment, and a 90-day plan leading into the first quarterly roadmap. 

Do you help with compliance?

We implement practical, standards-aligned controls and evidence—not box-ticking—so audits and customer reviews run smoothly. 

Ready To Get Connected ?

Synex Technology provides end-to-end IT procurement for Brisbane and Australian businesses.

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