Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

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Regional Australia IT Support

Regional Australia IT Support

Enterprise Grade IT Wherever You Are

Too many providers skip regional Australia, leaving businesses under-supported and under-equipped. Synex Technology closes that gap with end-to–end IT support for regional and remote locations from core IT and telephony to connectivity, cloud, security, websites, and digital. We design, deploy, and support solutions that work in tough conditions and limited-infrastructure areas. 

IT professionals reviewing systems in a network operations center
IT professionals reviewing systems in a network operations center

What We Deliver (End to End)

01
IT support & helpdesk
Friendly, plain-English assistance for users, devices, email, printing, Wi-Fi/VPN, and Microsoft 365/Google Workspace.
02
Telephony
Hosted PBX/VoIP, Teams Calling, 13/1300/1800 numbers, call routing and survivability.
03
Cloud & infrastructure
Migrations, identity and access, backups/DR, server and network hardening, and ongoing monitoring.
04
Web & Digital
Website hosting/updates, SEO, content and graphic design to keep your regional brand visible online.
05
Field Engineering (On-site)
When hands-on work is needed, we dispatch technicians for installs, cutovers, cabling and break-fix – Australia-wide coverage.
06
Connectivity that fits your location
NBN where available, fixed wireless, 4G/5G, and satellite (including Starlink) designed for resilience and failover. We combine links to keep you online even when one path drops.

Built For Regional Realities

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24×7 support

Monitoring, patching and incident response aligned to regional operations that can’t wait days for help.

Resilient Deployments

Weather-tolerant equipment, backup power, and multi-link failover to cope with harsh environments and outages.

What we offer

Solutions That Power Your Business Forward

How We Work

  • Assess & Design – Site survey, coverage check, and technology shortlist (fibre, FW, mobile, satellite).
  • Connect & Configure – Provision services, install routers, antennas or dishes, harden security, and document.
  • Support & Improve – Helpdesk, monitoring, backups/DR drills and quarterly reviews to lift reliability over time.

Use Cases We Support

  • Agribusiness, Mining & Construction Sites
  • Multi-site councils and healthcare clinics
  • Regional retail, tourism & events
  • Home-office and hybrid teams spread across townships

Ready to get connected ?

We’ll map the best mix of NBN, fixed wireless, 4G/5G and Starlink, then provide setup, configuration and ongoing support with on-site service when you need boots on the ground. Call 1300 816 777 or email support@synex.com.au to start your regional IT plan.

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