Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

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IT Helpdesk Brisbane

IT Helpdesk Brisbane

Reliable IT Support So Your Team Never Slows Down

Keep your team working. We’ll take care of the tech. Technology should help your business move faster – not slow it down. Synex Technology’s IT Helpdesk in Brisbane gives your staff instant access to friendly, local technicians who can solve issues before they turn into downtime. 

Get in touch
IT workforce development Australia
IT workforce development Australia

What Our Cyber Security Assessment Services Covers

Our cybersecurity specialists examine your entire IT environment using industry best practices.

01
Fast, Friendly Support for Your Whole Team
Our Brisbane-based IT helpdesk is designed to be your team’s first point of contact for anything IT, including: Software and application support (Microsoft 365, email, line-of-business apps), Hardware issues (PCs, laptops, printers, peripherals),Network and Wi-Fi problems , Password resets and account access issues, New user setups and onboarding.
02
Remote Helpdesk + Onsite Support
Most issues can be fixed remotely within minutes via our secure remote access tools. When a problem needs hands-on attention, we can dispatch a technician to your Brisbane office for onsite troubleshooting and repairs. This blended approach means you get: Fast first response from our remote helpdesk , Escalation to onsite support when required.
What we offer

Flexible Plans for Brisbane Businesses

We can structure our helpdesk service to suit:  Small teams needing reliable day-to-day support, Growing businesses wanting predictable monthly costs, Larger organisations looking to extend or back up their internal IT team 

Pre-paid Support Blocks

Fixed-fee Unlimited Helpdesk

Pay-As-You-Go Support

OUR APPROACH

Make IT Support Easy for Your Staff

Keep your team working. We’ll take care of the tech. Technology should help your business move faster – not slow it down. Synex Technology’s IT Helpdesk in Brisbane gives your staff instant access to friendly, local technicians who can solve issues before they turn into downtime. 

Whether it’s a password reset, a crashed application or something “just not working”, our helpdesk team is only a call or click away. 

Smiling customer service representative at office desk
Smiling customer service representative at office desk

Ready To Get Connected ?

Whether it’s a password reset, a crashed application or something “just not working”, our helpdesk team is only a call or click away. 

Get in touch