Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

Onsite IT Support

Affordable Onsite IT Support For Brisbane Businesses

When your systems are down, you don’t want emails and ticket numbers you want a real IT expert standing beside you, fixing the problem.

Synex Technology provides fast, reliable Onsite IT Support in Brisbane, sending experienced engineers directly to your office to resolve issues that can’t be fixed remotely, stabilise your environment, and keep your team productive. Whether you’re a growing business without in-house IT, or an internal IT team that needs extra hands on the ground, we deliver the onsite support, strategy and reliability you need.

Maintaining CPU
Maintaining CPU

Why Onsite IT Support Matters For Brisbane Businesses

Onsite IT support is essential for Brisbane businesses that need fast, hands-on solutions. While remote support is perfect for quick fixes, some problems require a technician on the ground. With onsite service, complex issues like hardware failures, network outages and major disruptions are resolved faster, reducing downtime and keeping your team productive. Physical inspections of your equipment, cabling, Wi-Fi and server rooms provide a level of security and stability that remote access alone can’t achieve. Your staff also benefit from direct, face-to-face assistance perfect for non-technical users who need clear guidance. Onsite specialists can assess your environment, recommend upgrades and help you plan for future growth. For Brisbane organisations that rely on technology every day, combining remote and onsite IT support ensures smooth, reliable operations.

What We Handel

01
Workstation and Device Support
02
PC, Laptop and Thin Client Setup
03
Printer, Scanner and Peripheral Installation
04
Fault diagnosis and performance tuning
05
Server, Hosting and Network Support
Server, Hosting and Network Support
06
Server hardware checks and upgrades
07
Switches, Routers and Firewall Troubleshooting
08
Wi-Fi Coverage Testing and Optimisation
09
Network Cabling Checks and Patching
10
Microsoft 365 and Business Application Support
11
New User Setups and Onboarding
12
Email, Communication and Collaboration Issues
13
Application Deployments and Updates
14
Security and Compliance Onsite Tasks
15
Endpoint Security and Patching Reviews

Ready To Get Connected ?

Local, fast and dependable onsite IT support across Brisbane.