Managed IT Services
Managed IT Services Brisbane and Surrounding Cities
Outsourced IT support that keeps your business secure, productive and predictable on cost. Brisbane based team with onsite support across Brisb ane and surrounding suburbs.
Key Features of Our Managed IT Services
Our managed IT service plans give Brisbane businesses a single partner for outsourced IT support, IT helpdesk, cloud and cybersecurity. Choose the level of coverage you need and let us handle the day-to-day IT while you focus on growth.
24/7 Monitoring & Support
Proactive Maintenance
Helpdesk & Remote Support
Microsoft 365 and Cloud Management
Google Workspace Support
Cybersecurity Management
Cloud Services & Microsoft 365
Backup & Disaster Recovery
Cost Predictability
Scalable IT Support
Strategic IT Planning
Reporting and Planning
Service Areas
We proudly provide managed IT services across Australia including the following major cities.
Trusted by These Industries
End-to-End Managed IT Support That Helps Your Business Grow
Proactive, Scalable & Reliable IT Support for Australian Businesses
At Synex Technology, we take the stress out of managing IT. Our Managed IT Services are designed to keep your systems running smoothly, securely, and efficiently—so you can focus on growing your business. From small teams to large enterprises, we deliver end-to-end IT management tailored to your unique operational needs. With 24/7 monitoring, responsive support, and strategic planning, we act as your dedicated IT department—without the cost of hiring one in-house.
Why Our Managed IT Services
Tailored service plans
We design managed IT service plans that fit the needs and budget of Brisbane small businesses and larger organisations, from simple IT helpdesk to fully outsourced IT support.
Security-first mindset
We prioritize your data security, implementing robust measures and adhering to industry compliance standards to protect your business from threats.
First Step Toward
Let Synex Technology manage your IT infrastructure so you can focus on what matters most running your business. From daily support to long-term strategy, we’re with you every step.
Proven track record
With years of experience, we have a strong history of delivering reliable and responsive IT services that our clients trust.
Local onsite support
Beyond remote assistance, we offer local onsite IT support in Brisbane, Sydney, Canberra and Adelaide for hands-on help when you need it most.
Worry-Free IT
Reliable IT management that keeps your systems secure, efficient, and fully operational so you can focus on growing your business.
Why Synex Technology?
100% Australian-Based Support Team
Our entire support team is based in Australia, giving you faster response times, clearer communication, and support aligned to your business hours.
We combine proactive monitoring, helpdesk support, cybersecurity protection, and Microsoft 365 management into one reliable managed service—so your IT stays secure, stable, and scalable.
From troubleshooting day-to-day issues to proactive maintenance and advanced cybersecurity, our team is dedicated to keeping your systems running smoothly. With direct communication and support aligned to your time zone, you can focus on growing your business while we take care of your IT.From troubleshooting day-to-day issues to proactive maintenance, advanced cybersecurity and managed Microsoft 365 support, our team is dedicated to keeping your systems running smoothly.
Frequently Asked Questions
Managed IT Services means outsourcing the management and support of your IT systems to a specialist provider. Synex monitors, maintains, secures, and supports your IT environment proactively—so you get fewer issues, improved security, and predictable IT costs.
Our Managed IT Services typically include helpdesk support, proactive monitoring, patch management, cybersecurity protection, backup and disaster recovery, Microsoft 365 management, vendor management, and regular reporting. We tailor every plan based on your business size, devices, users, and security requirements.
Yes. We offer predictable monthly pricing based on your number of users, devices, and service level. This makes budgeting easier and ensures you have ongoing support, monitoring, and security without unexpected IT costs.
Cybersecurity management and managed backup and disaster recovery are core parts of our service. We help protect your devices, data and users, and design recovery plans that match your risk profile.
Yes. We offer onsite IT support for setup, troubleshooting, hardware deployments, network work, and critical issues that can’t be resolved remotely. Many clients use a hybrid model: remote support for day-to-day, and onsite support when needed.
Managed IT Services in Brisbane — Your Virtual IT Department
Synex Technology delivers outsourced IT support, a Brisbane-based IT helpdesk, 24/7 monitoring, managed Microsoft 365, cybersecurity protection and backup & disaster recovery, so your business stays secure, productive and supported without the cost of a full in-house IT team.