Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

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Microsoft Support

Microsoft support and licensing. Reduce cost, improve security and keep your team productive

Synex Technology provides Microsoft licensing guidance plus day to day Microsoft 365 support for Brisbane and surrounding cities, delivered by a local team with practical business outcomes.

  • Microsoft Partner guidance to avoid over licensing and reduce compliance risk.
  • Microsoft 365 support covering users, security, devices, and collaboration tools.
  • Brisbane based support with onsite coverage across South East Queensland.
Call 1300 816 777
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Microsoft Licensing

What we deliver

Microsoft licensing and procurement
We help you choose the right licences for your environment, then keep them optimised as your team changes, including:
  1. Licence selection for Microsoft 365 Business plans.
  2. Cost optimisation, identify unused licences, right size tiers.
  3. Compliance guidance and audit readiness.
  4. New starter and leaver licensing workflows.
Microsoft 365 support and administration
Local support for day to day issues plus ongoing administration, so your Microsoft environment stays stable and secure, Common requests:
  1. Password and sign in issues, MFA, account lockouts.
  2. Outlook and email delivery problems.
  3. Teams, SharePoint, OneDrive permissions and sharing controls.
  4. Device onboarding, Intune and endpoint policies.
  5. Security alerts triage and remediation.
Microsoft 365 setup, migration, and onboarding
We plan and deliver clean implementations that minimise disruption.
  1. Tenant setup, identity and access baseline.
  2. Email migration and mailbox cutover planning.
  3. SharePoint and OneDrive structure and governance.
  4. Post migration stabilisation and user support.
  5. Teams rollout including channels, meeting policies, external access.

Talk to a Microsoft support specialist?

Request a Callback

Service Areas

We support businesses across

Brisbane

Gold Coast

Sunshine Coast

Logan

Toowoomba

Ipswich

Redlands

Moreton Bay

Microsoft 365 plans we support

We advise and support Microsoft 365 Business Basic, Business Standard, and Business Premium, then help your team get value from the features you are paying for

Microsoft for Education support
We help schools, RTOs, TAFEs, and higher education organisations choose and manage Microsoft 365 Education licensing, then implement secure collaboration for staff and students. What we can help with:
  1. Licensing guidance for A1, A3, A5 options.
  2. Tenant setup and security baseline.
  3. Teams for classrooms configuration.
  4. Staff onboarding and training.
Microsoft for Nonprofits support
We help eligible not for profit organisations understand current Microsoft offers, licensing options, and Azure benefits, then implement and support the environment.
  1. Eligible nonprofits can access an annual Azure grant of USD 2000.
  2. Nonprofit licensing programs can change over time, including changes announced for some donated licences from July 2025, we help you assess impact and plan the right replacement path.

Why Synex for Microsoft Support

Synex Technology provides more than licence sales, you get guidance tailored to your business, focused on cost optimisation, compliance, and adoption so your team actually uses the tools effectively.

How it works

01.
Discovery and licensing review

We map users, devices, security needs, and current licences, then identify cost and risk gaps.

02.
Quick wins

We fix the biggest issues first, security baseline, MFA, admin hygiene, and common support pain points.

03.
Ongoing Microsoft support

Choose ad hoc support, a monthly support plan, or combine with Managed IT Services for full coverage.

Free Microsoft Licensing Review

Get Microsoft support and licensing advice

Microsoft Support

Frequently Asked Questions

Do you provide Microsoft 365 support in Brisbane?

Yes, we provide remote support plus onsite support across Brisbane and surrounding cities.

Can you reduce our Microsoft licensing cost?

Yes, we review usage and tiers, identify unused licences, then recommend the most efficient plan mix.

Can you help with Microsoft 365 security?

Yes, we help implement practical controls and improve security posture, including identity protection and device management.

Do you support schools and nonprofits?

Yes, we support licensing selection and implementation, including Education plans and Nonprofit programs, plus Azure grant guidance for eligible organisations.

How quickly can we start?

For support and licensing reviews, we can usually start with an initial call and assessment, then agree on scope and priority actions.

Ready to improve Microsoft 365 reliability, security, and licensing value ?

Call 1300 816 777 or request a callback and we will contact you shortly.

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