Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure  your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

Managed DNS

Fast, secure Managed DNS—set up and managed for you

Your online presence depends on reliable DNS performance — slow or misconfigured DNS can lead to website outages, email delays, or poor application responsiveness. Synex provides secure, scalable Managed DNS services that optimise resolution speed, increase uptime, and protect critical infrastructure from common DNS-related issues. As part of a complete web and IT stack, we can pair Managed DNS with Domain Registration and Web Hosting, streamline your site build with Web Development, and support ongoing operations through Managed IT Services to keep your applications and systems stable and secure.

Managed dns

Why choose Synex for Managed DNS?

Synex ensures your domain is set up the right way, whether that means a full Cloudflare primary DNS configuration or a partial/CNAME setup when another authoritative DNS must be retained. We harden and verify DNS with DNSSEC and proper DS record publishing to prevent spoofing and tampering. All records—A, AAAA, CNAME, MX, TXT (SPF/DKIM/DMARC), SRV, and more—are added cleanly with correct TTLs and priorities, supported by staged changes and rollbacks. Change reviews, propagation checks, and monitoring reduce outages caused by misconfiguration, while Synex acts as a single partner coordinating across registrars and hosts and managing the Cloudflare dashboard end to end.

How we work (end-to-end)

01
Assess & plan
Confirm who’s authoritative today (registrar vs DNS host), export current records, and pick full vs partial setup.
02
Enable & import
Add the domain in Cloudflare (or your chosen DNS), review the auto-scanned records, and fix gaps.
03
Secure
Turn on DNSSEC, publish DS at the registrar, and verify the complete chain of trust for security.
04
Cut over
Update nameservers (for full setup), validate resolution, mail flow, and third-party verifications.
05
Operate
Change management, scheduled reviews, and documentation kept current.

What’s included

Zone audit & documentation

We inventory existing DNS, confirm mail/auth records, and map dependencies before any cutover.

Migration without downtime

Add your domain, import/verify records, change nameservers (for full setup), and validate.

Security controls

DNSSEC activation + registrar DS update; access control and change logging.

Day-to-day changes

Adds/edits for A/CNAME/MX/TXT/SRV, mail security (SPF/DKIM/DMARC), and app verifications.

Monitoring & support

Ongoing checks, alerting, and help for launches, email moves, and provider changes.

Domain Registration and Management

Frequent Asked Questions

Can we manage email elsewhere and DNS with Synex/Cloudflare?

Yes. Keep any mail provider—Synex just manages the DNS records (MX, SPF, DKIM, DMARC) in Cloudflare so mail keeps flowing.

What’s the difference between full and partial (CNAME) setup?

Full setup makes Cloudflare (managed by Synex) your primary DNS. Partial setup keeps your current DNS authoritative while proxying specific subdomains via Cloudflare—useful when you can’t change nameservers.

How do you prevent DNS spoofing?

We enable DNSSEC: Cloudflare signs the zone and generates a DS record that we add at your registrar, allowing resolvers to verify authenticity.

Who updates records when we launch a site or move email?

We do under change control. You’ll receive a confirmation and post-change checks (A/CNAME, MX, TXT, redirects) to ensure nothing breaks.

Get Managed DNS

Need safe DNS changes, a clean migration, or DNSSEC set up properly? Synex Technology will audit, secure, and manage your domain’s DNS end to end.

Call 1300 816 777support@synex.com.au