Ultimate Hosted PBX Australia | 99.99% Uptime Guarantee

Synex Technology delivers comprehensive IT solutions tailored for small and medium businesses. We act as your outsourced IT department, providing IT support, telephony services, NBN, fire internet, web design, and digital marketing. We make sure your communications stay connected, and your online presence continues to grow, all through a single trusted technology partner.

Contacts

Suite 405 L4/303 Adelaide St Brisbane City QLD 4000

support@synex.com.au

1300 816 777

Hosted Pbx Australia

Australia’s trusted PBX System

Empower your Australian business with a truly seamless, cloud-based Hosted PBX solution built for unmatched reliability, complete mobility, and crystal-clear call quality. In a powerful partnership with OZ INFOTECH’s unified communications division – Qtel, Synex Technology delivers enterprise-grade voice solutions with the flexibility and dedicated support your business deserves. Experience the difference with a system backed by a 99.99% uptime SLA that keeps your team connected and productive—no matter where they work.

Effortless Setup, Complete Control

From small teams to large, distributed operations, our Hosted PBX system is ready for rapid deployment and intuitive management:

NBN-Ready and Mobile-Friendly

User-Friendly Admin and End-User Portals

Fully Hosted in Secure Australian Data Centres

Easily Scalable with Zero On-Prem Maintenance

Drag-and-Drop Call Flow Builder

Endpoints and Critical Business Applications

Comprehensive Hosted PBX Features

Advanced Call Handling & Routing

Never miss an important call with advanced call handling features including Call Queues, Ring Groups, Interactive Voice Response (IVR), Call Transfers, Custom Hold Music, and intelligent Time-Based Routing.

Powerful Analytics & Management

Gain valuable insights with Real-Time Call Statistics and ACD Queue Reports. Maintain full control through our comprehensive Admin Portal with its intuitive Call Flow Editor, and enjoy centralised handset provisioning.

Enhanced Mobility & Collaboration

Empower your remote workforce with Softphone Access on mobile and desktop. Achieve new levels of productivity with native Microsoft Teams Integration, Hot Desking, Call Parking, and professional Conference Calling.

Modern Communication Tools

Operate with confidence using advanced Call Recording with Secure Cloud Storage, Voicemail to Email/SMS with Accurate Speech-to-Text Transcription, Fax-to-Email, and Two-Way SMS capabilities via Virtual Mobile Numbers for seamless business communication.

Enterprise Reliability & Security

Your communications are protected and always available. Our system is hosted on Qtel’s fully redundant cloud infrastructure, backed by a 99.99% uptime guarantee, featuring encrypted VoIP transmission and guaranteed Australian data residency.

Smart Features for Smarter Business Communication

Our Hosted PBX offers smart features like call screening, main number callback, do not disturb, and a company-wide contact directory that syncs across all devices for efficient communication.

Numbers & Global Presence

Our Hosted PBX allows seamless number porting to bring your existing business numbers onto our platform. You can enhance national credibility with 1300/1800 numbers and establish a global presence with international numbers in key markets.

Built for Every Australian Business

Whether you’re a busy call centre, professional consultancy, medical practice, retail chain, or fully remote team, our Smart Hosted PBX adapts to your workflows, offering Qtel-powered reliability, Australian-based support, and transparent, fair pricing.

Why Choose Our Hosted PBX in Australia?

Our Hosted PBX in Australia offers a seamless, business-grade communication experience for organisations of all sizes. With hassle-free setup, flexible VoIP call management, and mobile/remote working support, your team stays connected anywhere. Integrated Microsoft Teams, real-time analytics, and reporting enhance collaboration and performance insights. Enjoy enterprise-grade security, customisable call features, and scalable, cost-effective plans, backed by our reliable Australian-based support team.

Why Partner with Synex + Qtel?

Partnering with Synex + Qtel provides a trusted and comprehensive communication solution for businesses of all sizes. This collaboration combines the expertise of Synex Technology with OZ INFOTECH’s Qtel to deliver a complete end-to-end system, including VoIP services, Hosted PBX, devices, seamless number porting, and ongoing support. Businesses benefit from agile deployment, locally based expert assistance, and fully customisable features tailored to their unique workflows. With no complex hardware requirements and no lock-in contracts, this partnership ensures smart, reliable, and cost-effective communication that grows with your business.

Frequent Asked Questions

What is the main benefit of a Hosted PBX?

A Hosted PBX provides enterprise-level phone system features without the cost and complexity of on-site hardware, offering unparalleled flexibility, scalability, and reliability.

Can I keep my existing phone number?

Yes, we make the process seamless. We offer simple and reliable number porting for your existing business numbers.

Do you support remote and mobile workers?

Absolutely. Our Hosted PBX solution includes softphone apps for smartphones and computers, and integrates with Microsoft Teams, making it ideal for remote and mobile teams.

Is the system reliable?

Yes. We guarantee 99.99% uptime with enterprise-grade security and data hosting in Australian data centres to ensure maximum reliability and compliance.

Ready to Upgrade Your Business Phone System?

Experience a Hosted PBX solution designed for superior performance, ultimate flexibility, and remarkable simplicity. Let Synex + Qtel streamline your communication with modern tools that grow with your business.